Apartment leasing office tour checklist
For a leasing agent showing one prospective renter an available apartment. It is for the tour and application conversation, not move-in inspection.
What to get
Prospect name
Prospect phone number
Scheduled tour time
Available unit list
Unit keys
Master key
Key sign-out log
Building access fob
Current floor plans
Monthly rent sheet
Available move-in dates
Parking information sheet
Pet policy sheet
Utility information sheet
Amenity hours sheet
Application forms
Application fee details
Income requirement sheet
Identification requirement sheet
Rental criteria document
Clipboard
Pens
Community map
Follow-up email template
Prospect tour notes
Who this list is for
This checklist is designed for leasing agents preparing to show an available apartment to a prospective renter. It covers what you need for conducting the tour and handling application discussions. It is not for move-in inspections or maintenance walkthroughs—focus is on the showing process.
How to use this list
Before the scheduled tour, use the list to gather every document and item needed. Double-check contact details and unit access tools. The goal is to avoid backtracking to the office or calling coworkers for missing information. Review each item before heading out with the prospect, and keep them organized during the tour for quick reference.
Common mistakes
Some agents forget to sign out keys or bring only a partial set, leading to delays. Overlooking the key sign-out log can cause confusion later. It’s also common to have outdated floor plans or rent sheets—make sure yours are current. Don’t skip the parking information sheet if your property offers parking options, as this is a frequent question from prospects.
What is on this list
You’ll need the prospect’s name, phone number, and scheduled tour time. Bring your available unit list, building access fob, unit keys, master key, and the key sign-out log. Include current floor plans, a monthly rent sheet, and a list of available move-in dates. Don’t forget the parking information sheet, since parking is often a deciding factor.
Before you go
Confirm the prospect’s details and appointment time. Gather and sign out the correct keys and access fob. Print or load the most recent floor plans and rent sheets. Review the available units and move-in dates so you can answer questions on the spot. Bring everything in a folder or clipboard for easy access during the tour.
FAQ
Who is "Apartment leasing office tour checklist" for?
This checklist is designed for leasing agents preparing to show an available apartment to a prospective renter. It covers what you need for conducting the tour and handling application discussions. It is not for move-in inspections or maintenance walkthroughs—focus is on the showing process.
How should I use "Apartment leasing office tour checklist"?
Before the scheduled tour, use the list to gather every document and item needed. Double-check contact details and unit access tools. The goal is to avoid backtracking to the office or calling coworkers for missing information. Review each item before heading out with the prospect, and keep them organized during the tour for quick reference.
What should I skip or avoid with "Apartment leasing office tour checklist"?
Some agents forget to sign out keys or bring only a partial set, leading to delays. Overlooking the key sign-out log can cause confusion later. It’s also common to have outdated floor plans or rent sheets—make sure yours are current. Don’t skip the parking information sheet if your property offers parking options, as this is a frequent question from prospec…
What is on the "Apartment leasing office tour checklist" list?
You’ll need the prospect’s name, phone number, and scheduled tour time. Bring your available unit list, building access fob, unit keys, master key, and the key sign-out log. Include current floor plans, a monthly rent sheet, and a list of available move-in dates. Don’t forget the parking information sheet, since parking is often a deciding factor.
What should I do before I go?
Confirm the prospect’s details and appointment time. Gather and sign out the correct keys and access fob. Print or load the most recent floor plans and rent sheets. Review the available units and move-in dates so you can answer questions on the spot. Bring everything in a folder or clipboard for easy access during the tour.
Related lists
For general planning only. Valedo does not guarantee this list’s accuracy, completeness, or suitability. Verify information before relying on it. Not a substitute for professional advice or safety training.